A: Sit-r is a platform that connects parents and pet owners with trusted babysitters and per sitters, Our app allows you to find reliable care providers near you, review their profiles, and schedule services with ease.
A: Sit-r is available in select cities and regions. Download the app to check for sitters in your location. We are continuously expanding our reach.
A: Simply download the Sit-r app, create an account, and choose whether youāre looking for babysitting or pet-sitting services. You can browse sitter profiles, check their availability, and book services directly through the app.
A: Yes! if you need assistance, you can contact our support team via the app or email us at info@sit-r.app .
A: Sit-r conducts background checks and reviews sitter profiles. However, we encourage parents to conduct their own interviews and reference checks for added peace of mind.
A: Yes, during the booking process, you can specify any special needs, routines, or instructions for your child to ensure proper care.
A: If a sitter cancels, we will notify you immediately and help you find a replacement sitter as soon as possible.
A: Babysitters on Sit-r are trained to care for children of all ages, but specific age expertise may vary by sitter. Check sitter profiles for details.
A: Sit-r supports a wide range of pets, including dogs, cats, birds, small mammals, reptiles, and fish. Make sure to provide detailed information about your pet during booking.
A: Many Sit-r pet sitters are experienced in handling pets with special needs. Check individual profiles to find a sitter with the appropriate experience and skills.
A: Pet-sitting sessions can include feeding, walking, playtime, cleaning, administering medication, and any other care your pet requires. Specific services depend on the sitter and your instructions.
A: Sit-r sitters are instructed to contact you immediately in case of emergencies. You should provide emergency contact information and veterinarian details during booking.
A: Payments are processed through the app. Youāll see the total cost, including sitter fees and platform fees, before confirming your booking.
A: No, SIT-R takes out a commission on all fees prior to payment and cash-out of sitters. What you see in your wallet is yours.
A: Refunds are handled on a case-by-case basis. Please contact our support team to resolve any issues.
A: Sit-r performs basic background checks for sitters, but we recommend parents and pet owners conduct their own due diligence by reviewing profiles and speaking directly with sitters.
A: Always provide detailed instructions and emergency contacts. Use Sit-rās in-app messaging to communicate clearly with your sitter before the appointment.
A: Report any issues immediately via the app or by contacting our support team. We take user safety very seriously and will investigate all reports promptly.
A: To join as a sitter, create an account, complete your profile, and submit required documents for verification. Once approved, you can start accepting bookings.
A: Sitters are paid through the app after completing a booking. Payments are processed securely and deposited into your account within a few business days at the end of the week cycle. SIT-R charges a 20% commission on fees received. What you see in your wallet is yours. We require you to maintain a minimum balance of 150TTD in your wallet. Should you want to fully cash out, you can do so by deactivating your account. For more information on deactivation, send us an email at info@sit-r.app or WhatsApp 18682510462.
A: No, we set the rate based on the category you are placed into. We currently have two categories: Basic and Advanced. Check the home page for more info.
A: Try restarting the app or checking for updates. If the issue persists, contact our support team via email at info@sit-r.app .
A: Sit-r uses advanced encryption and security measures to protect your personal information. For more details, refer to our Privacy Policy. For further questions or support, please contact us at info@sit-r.app or WhatsApp 18682510462.